Fingerhut Closure
Why is Fingerhut closing?
Effective October 2, 2025, Fingerhut Fetti Credit Accounts, issued by WebBank, will no longer be available for new purchases. We can’t continue offering this purchasing option and we apologize for any frustration or inconvenience this may cause. Please know this decision was not made lightly and we appreciate your understanding.
Can I still shop at Fingerhut.com?
Effective October 2, 2025, Fingerhut Fetti Credit Accounts, issued by WebBank, will no longer be available for new purchases. We can’t continue offering this purchasing option and we apologize for any frustration or inconvenience this may cause. Please know this decision was not made lightly and we appreciate your understanding.
How can I track the status of my order?
Once your order ships, you will receive a shipping confirmation email with the tracking link. You can also visit the "My Account" section on Fingerhut.com to track your order.
Will I continue to receive statements?
Yes. You will still be responsible for making minimum monthly payments on your WebBank/Fingerhut Fetti Credit Account until it's paid off. Please continue to refer to your billing statement for the address to send credit bureau and billing disputes.
Do I need to keep making payments?
It’s important for your credit history to continue making on-time monthly payments until you’ve paid off your balance. Payments can be made by via:
Online: Sign in to your account and select My Account at the top of the page.On the left side of the page select under My Account select Make a Payment. From there, you can select a one-time payment or set up recurring payments. We accept checking/savings accounts, Visa, MasterCard, and American Express.
Bank Bill Pay: You can make your payments electronically using your checking or savings account if you have a bill pay service. You can find your 16 digit account number in your welcome letter or by calling customer service1-800-964-1975.
Automated Phone System: Call1-800-964-1975 to make a payment through our automated system any time day or night. Checking/Savings, Credit and Debit cards are accepted.
Mail: Send a check or money order to:
For Fingerhut Fetti Credit Accounts:
Fingerhut Fetti
PO Box 70792
Philadelphia, PA 19176-0792
For Fingerhut Advantage Credit Accounts:
Fingerhut Advantage
PO Box 70281
Philadelphia, PA 19176-0281
Payments made before 4:00 pm Central Time will be credited to your account the same day.
Payments made after 4:00 pm will be credited to your account the following day.
Payments are posted to your account within 48 hours of submitting. The payment will reflect the date it was submitted and not the date it was posted. If your payment is submitted on or before the due date indicated on your statement, no negative activity will be associated with your account, such as a late fee.
Will you continue to accept returns?
We will continue to accept returns according to our standard return policy. The policy can be found at https://www.fingerhut.com/content/faqs-returns
Is the product service plan I purchased still valid?
Yes. All service plans will be valid until the term expires. Please contact Asurion Service Plans at 1-866-813-2931 or at asurion.com/fingerhut to file a claim.
How will this affect my credit bureau score?
Your account will be reported as closed to the credit bureaus with a remaining balance until your account is paid in full. We cannot provide the details of how this will impact your credit bureau score. We report your account status, balance and payment details to the three major credit bureaus (Equifax, TransUnion and Experian) monthly. If you would like more information regarding what factors affect your credit score, we recommend reviewing this article on Experian's website: https://www.experian.com/blogs/ask-experian/credit-education/improving-credit/building-credit/
What if I have questions or need more information?
You’ll still have access to your account by visiting fingerhut.com or the Fingerhut app. You can also contact us by phone by calling 1-800-964-1975.