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For California residents, by proceeding to interact with Fingerhut, please be aware that your personal information may be collected.

To understand the types of personal information that we may collect about you, please visit our Privacy Page.

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    Help / Fingerhut Closure

    Fingerhut Closure

    Why is Fingerhut closing?

    Effective October 2, 2025, Fingerhut Fetti Credit Accounts, issued by WebBank, will no longer be available for new purchases. We can’t continue offering this purchasing option and we apologize for any frustration or inconvenience this may cause. Please know this decision was not made lightly and we appreciate your understanding.

    Can I still shop at Fingerhut.com?

    Effective October 2, 2025, Fingerhut Fetti Credit Accounts, issued by WebBank, will no longer be available for new purchases. We can’t continue offering this purchasing option and we apologize for any frustration or inconvenience this may cause. Please know this decision was not made lightly and we appreciate your understanding.

    How can I track the status of my order?

    Once your order ships, you will receive a shipping confirmation email with the tracking link. You can also visit the "My Account" section on Fingerhut.com to track your order.

    Will I continue to receive statements?

    Yes. You will still be responsible for making minimum monthly payments on your WebBank/Fingerhut Fetti Credit Account until it's paid off. Please continue to refer to your billing statement for the address to send credit bureau and billing disputes.

    Do I need to keep making payments?

    It’s important for your credit history to continue making on-time monthly payments until you’ve paid off your balance. Payments can be made by via:

    Online: Sign in to your account and select My Account at the top of the page.On the left side of the page select under My Account select Make a Payment. From there, you can select a one-time payment or set up recurring payments. We accept checking/savings accounts, Visa, MasterCard, and American Express.

    Bank Bill Pay: You can make your payments electronically using your checking or savings account if you have a bill pay service. You can find your 16 digit account number in your welcome letter or by calling customer service1-800-964-1975.

    Automated Phone System: Call1-800-964-1975 to make a payment through our automated system any time day or night. Checking/Savings, Credit and Debit cards are accepted.

    Mail: Send a check or money order to:
    For Fingerhut Fetti Credit Accounts:
    Fingerhut Fetti
    PO Box 70792
    Philadelphia, PA 19176-0792
    For Fingerhut Advantage Credit Accounts:
    Fingerhut Advantage
    PO Box 70281
    Philadelphia, PA 19176-0281

    Payments made before 4:00 pm Central Time will be credited to your account the same day.
    Payments made after 4:00 pm will be credited to your account the following day.
    Payments are posted to your account within 48 hours of submitting. The payment will reflect the date it was submitted and not the date it was posted. If your payment is submitted on or before the due date indicated on your statement, no negative activity will be associated with your account, such as a late fee.

    Will you continue to accept returns?

    We will continue to accept returns according to our standard return policy. The policy can be found at  https://www.fingerhut.com/content/faqs-returns

    Is the product service plan I purchased still valid?

    Yes. All service plans will be valid until the term expires. Please contact Asurion Service Plans at 1-866-813-2931 or at asurion.com/fingerhut to file a claim.

    How will this affect my credit bureau score?

    Your account will be reported as closed to the credit bureaus with a remaining balance until your account is paid in full. We cannot provide the details of how this will impact your credit bureau score. We report your account status, balance and payment details to the three major credit bureaus (Equifax, TransUnion and Experian) monthly. If you would like more information regarding what factors affect your credit score, we recommend reviewing this article on Experian's website: https://www.experian.com/blogs/ask-experian/credit-education/improving-credit/building-credit/

    What if I have questions or need more information?

    You’ll still have access to your account by visiting fingerhut.com or the Fingerhut app. You can also contact us by phone by calling 1-800-964-1975.

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    Web Accessibility Policy

    We have audited this and our other affiliate websites to ensure their accessibility. We are committed to maintaining the accessibility of this website to ensure that persons with disabilities have full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations of our services through the site. If you have any accessibility questions or problems, please contact us at 1-800-964-1975 or customerservice@fingerhut.com for assistance.
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    • Fingerhut Credit Accounts are issued by WebBank.
    • * Advertised Price Per Month: The advertised price per month is the estimated monthly payment required to be made on your WebBank/Fingerhut Fetti Credit Account for a single item order, or if at any time your account has multiple items on it, then please see the payment chart for payment terms. The advertised price per month will not apply. See Full Cost of Ownership.
    • ◆ Your account minimum payment amount is determined by the purchases and balances on your WebBank/Fingerhut Credit Account. If you have a balance or are making a multiple item purchase, see the Existing Balance Payment Chart.
    • ▽ Your account minimum payment amount is determined by the purchases and balances on your WebBank/Fingerhut Credit Account. The change in minimum payment amount is based on your account balance at the time it is advertised, and includes an assumption of interest charges and SafeLine fees, as applicable. The change in minimum payment amount does not include subsequent activity on your account such as any purchases, including deferred payment purchases, backordered, unshipped, returned or other pending purchases or exchanges; any payments, including partial, missed or returned payments; any fees, including recurring partner program charges, subsequent interest charges, late fees or returned payment fees. It is also subject to change based on shipping address, shipping method, partial shipments and taxes. Your minimum payment amount will not change and the purchase will not reflect on your statement until the order ships. If you have a balance or are making a multiple item purchase, see the Existing Balance Payment Chart.
    • 1. If you apply and are accepted for a Fingerhut Credit Account issued by WebBank, who determines eligibility and qualifications for the terms of credit.
    • 2. Minimum interest charges, late fees and returned payment fees apply. See the complete revolving WebBank/Fingerhut Credit Account Terms and Conditions.
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