FINGERHUT.COM
Online Privacy Policy
IMPORTANT: PLEASE REVIEW THIS ONLINE PRIVACY POLICY BEFORE SUBMITTING ANY PERSONAL INFORMATION TO FINGERHUT THROUGH THIS SITE.
BY SUBMITTING PERSONAL INFORMATION TO FINGERHUT THROUGH THIS SITE, YOU ARE CONSENTING TO THE COLLECTION, USE, TRANSFER, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
Fingerhut cares about protecting our customers’ privacy. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as described in this Privacy Policy.
Your Privacy Rights
This Privacy Policy explains what personal information and personally identifiable information Fingerhut collects, with whom we share it and how you can direct us not to share certain information with certain parties. This Policy also explains how we protect the security and confidentiality of your personal information and personally identifiable information.
The phrases "personal information" or "personally identifiable information" mean any information by which you can be identified including your name, address, telephone number, email address, Social Security Number and other information. This Policy applies to users accessing our website from the United States.
Social Security Numbers will not be shared with or provided to any party other than credit bureaus, for the purposes of opening and managing a CIT Bank/Fingerhut Credit account and/or processing electronic checks.
As part of our commitment to your privacy, Fingerhut adheres to the guidelines and practices of the Direct Marketing Association’s "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of how to opt out of information rentals, sale or exchange with other marketers, (2) honor customers’ requests not to share their information with other marketers, and (3) honor customers’ requests not to receive mail, telephone, email or other solicitations from Fingerhut.
This Privacy Policy is Part of Our Terms of Use
This Privacy Policy is incorporated by reference and is part of the Fingerhut Terms of Use ("Terms of Use") governing your use of this Site. Our Terms of Use contain the terms on which you may purchase products and/or services through this Site. Please take a few minutes to review our Terms of Use, if you have not already done so. You may access the current version of the Terms of Use at any time by clicking on the link marked "Terms of Use" at the bottom of each page of this Site.
This Privacy Policy May Change
We reserve the right to update or modify this Privacy Policy, at any time and without prior notice, by posting the revised version of this Privacy Policy on this Site. These changes will only apply to personal information we collect after we have posted the revised Privacy Policy. Your use of this Site following any such change constitutes your agreement that all personal information collected from or about you through this Site after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.
To alert you to these changes, we will update the effective date of this Privacy Policy. You may access the current version of this Privacy Policy at any time by clicking on the link marked "Privacy and Security" at the bottom of each page of this Site.
Information We Collect
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. However, we collect information that is sent to us automatically by your web browser, which allows us to track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individuals remain anonymous unless you voluntarily tell us who you are.
However, if you have created a user identity on one of your visits to this Site (for example, by making a purchase), we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs -- which contain visitors’ IP addresses -- with the appropriate investigative authorities who could use that information to trace and identify individuals.
Information You Volunteer
We collect the personal information that you knowingly and voluntarily provide when you use this Site, for example, the information you provide when you request information about products or services, request a catalog, purchase a product or service, apply for credit, contact us regarding a purchase, or enter a contest or promotion. This information may include your name, shipping/billing address, email address, phone number, credit card information, Social Security Number, birth date, gender occupation and personal interests and information used to verify your identity or for fraud prevention purposes. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website.
Information Provided by Third Parties
When you apply for credit on this Site, we will collect personal information from credit bureaus. And when you use a credit card on this Site, we may use a third party to process your credit card. The third party will inform us whether your credit card has been accepted, so that we can complete your transaction.
Cookies and Web Beacons
We use "cookies," and similar technologies, such as Web Beacons (also referred to as "GIF files," "pixels," or "action tags"), to collect personal information and support the functionality of this Site. For more information about our use of cookies and Web Beacons, see below.
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. Using cookies permits us to provide you with a more personalized shopping experience and, in some cases, may save you the trouble of re-entering information already in our database.
You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. You may also delete our cookies as soon as you leave our Site. Although you are not required to accept our cookies, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of this Site. For example, you will not be able to purchase products and services on this Site.
We use third party companies to help us provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us and may use cookies on our behalf. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our Site. For more information, including how to opt out, please go to: http://www.coremetrics.com/info_eluminate2.html.
Web Beacons help us recognize a unique cookie on your browser. We use this tool to compile aggregate information about you, and it is not personally identifiable. This information includes IP addresses, search terms, domain names, and browser types. We use this information to track usage and other patterns on our website. We may share this aggregate information with our Marketing Partners or Service Providers.
Using Information About You
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Fingerhut.
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Marketing Partners. In such cases we might share and cross-reference information, including personally identifiable information about you, to enable such persons or entities to contact you regarding products and services that may be of interest to you. We only share the information we believe is appropriate to enable the Marketing Partners to carry out their responsibilities under our contracts, and we require that the information be used only for the specifically authorized purpose and that its confidentiality be maintained. We never share Social Security Numbers with our Marketing Partners.
To serve you better, we may combine information you give us online or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our Marketing Partners. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Fingerhut or to others. We may also disclose your personally identifiable information when we believe the law requires it.
Email Privacy
Fingerhut will not sell, trade, share or rent the email address you provide to Fingerhut to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer support, and to update you on Internet specials that you have requested.
Your Right Not To Have Your Personal Information Shared
We want to communicate with you only if you want to hear from us. You have the choice to be excluded from our offers and promotions and to be excluded from sharing personal information with our Marketing Partners and/ or our Service Partners. If you choose not to receive information from us or from our Marketing Partners, please let us know by calling us at 1-800-208-2500, by going to the "My Account" section of this Site and changing your profile by unchecking the Opt-in box, or by sending us an email at customerservice@fingerhut.com. Please be sure to include your email address, full name, and specifically what information you do not want to receive, such as "no phone offers", "no mail offers", "no email offers", or "no sharing of information with partners".
We will respond to reasonable requests within a reasonable time but please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our catalogs, we may need to contact you via phone, email or mail to address questions specific to your order, even if you have opted to not receive communications. Your request to opt out will be honored for 5 years from the date you opted out.
Updating, Correcting and Deleting Information About You
If you would like to update or correct your email address, street address or other personal information with us please let us know by calling us at 1-800-208-2500 or by sending us an email at customerservice@fingerhut.com. Please be sure to include your email address, full name, and specifically what information you would like to update or correct. Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our website without entering additional information.
Protecting Children
Our website is not aimed to attract children and its objective is not to collect personal information from children. Anyone under the age of 18 should not use this Site unless supervised by an adult. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the Children’s On-line Privacy Protection Act of the United States. If you believe that we have received information from a child or other person protected under such law, please notify us immediately by calling us at 1-800-208-2500 or by sending us an email at customerservice@fingerhut.com, and we will take reasonable steps to remove that information from our database.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Security and Confidentiality
Safeguarding customer information is important to us. Once we receive your transmission we will do our best to protect its security on our systems. We restrict access to personal information about you to those employees who need to know that information to provide products or services to you.
We maintain physical, electronic and procedural safeguards to guard your personal information This Site is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" McAfee Secure mark appears only when a website’s security meets the highest security scanning standards of the U.S. Government, Visa, MasterCard, American Express Discover and UCB. McAfee Secure testing and certification prevents over 99.99% of hacker crime. No data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.
How Long Do We Retain Your Personal Information?
We keep your personal information only as long as we need it for the purposes for which it was originally collected or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.
Links to Third Party Sites
Our Site contains links to websites operated and maintained by Fingerhut Marketing Partners as well as websites owned and operated by third parties, over which we have no control. Privacy policies on such linked sites may be different from our Privacy Policy. You should always read the privacy policies on those sites before disclosing any personal information.
Contact Us
If you have any questions regarding any information contained in this Privacy Policy please contact us at customerservice@fingerhut.com.
LAST UPDATED April 2007.
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