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**Enter promo code S345 during checkout to receive free standard shipping on everything in the Gift Finder! Offer excludes clearance items. Offer ends 11:59pm 11/22/09 CT. Not valid on previous purchases or on the purchase of Gift Cards. Promotional code only valid online. One promotional code per order. Cannot be combined with other Fingerhut offers. Not redeemable for cash. Void where prohibited or restricted. Not valid on Partner Offers. Not valid for payment on Fingerhut Credit Account. Free Standard shipping in the 48 contiguous states not valid on truck shipped or vendor shipped items. Free shipping in the 48 contiguous states not valid on truck shipped or vendor shipped items.
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Customer Service
Shipping & Returns
What is your Return Policy?
FINGERHUT
Return Policy

We will issue an exchange or refund for most items returned in new condition within 30 days of receipt.

No returns will be accepted after the 30-day home trial period without prior return authorization from Fingerhut. Returns accepted after the 30-day home trial period may result in prorated cash or credit adjustments based on the age and conditions of the product. Returns will not be accepted for credit after 180 days. Other product concerns must be handled under the manufacturer’s warranty.

Shipping and handling charges are non-refundable. Return postage is the responsibility of the customer.

Also, please note:
  • Music, movies, video games and software must be returned unopened with the factory seal intact. Exchanges
    are permitted for identical product only.
  • Computers, camcorders, digital cameras, electronic game systems, air conditioners, holiday decorations, heaters and generators
    must be returned within the 30-day home trial period.
  • Products sold in sets must be returned as sets; partial returns will not be accepted.
  • Personalized/customized products may be returned for credit only if they are damaged or defective. Exchanges
    are permitted for identical product only.
  • Gift Cards cannot be returned.
  • Other restrictions may apply.
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