Apply Online any time, day or night. Fill out our easy online application. In just minutes you'll find out if you're approved! If your WebBank/Fingerhut Credit Account is approved or pending, you can order right away. You can use your Credit Account for online, catalog and phone orders. Once you are approved, you can shop online, by catalog and by phone. When you have a good payment history with us, you could also receive special offers from us and more. Apply now and start shopping!

Register online anytime. It's fast and free, just create a user name and password. A Fingerhut.com account gives you great benefits for our best customers:

• Update your shopping profile
• Order instantly with Catalog Quick Order
• Check your account
• Shop thousands of name brand products you and your family need every day
• Love it with a 30-Day Home Trial
• Count on us with a 100% Satisfaction Guarantee
• Apply for a WebBank/Fingerhut Credit Account
• Manage your budget with Easy Payment Options

Since 1948, Fingerhut has grown from a small business with a good idea into a nationwide company that helps millions of people achieve their dreams. You can shop over 20,000 Fingerhut products through our catalogs and website. Best of all, we make buying and budgeting easier with low monthly payments¹.

Your satisfaction comes first! We're always working to bring you the best products and the best name brands. We also offer many products you won't find anywhere else. Shop Fingerhut and you'll:

• Shop thousands of name brand products you and your family need everyday
• Love it with a 30-Day Home Trial
• Get doorstep delivery in days
• Get SafeLine Account Protection
• Count on us with a 100% Satisfaction Guarantee
• Apply for a Fingerhut Credit Account online or by phone in minutes

You can order a catalog online. The cost of a catalog is $2.00. When you get your catalog, you'll receive a $10.00 off coupon!

To return an item, please use these directions:

1. Fill out the information on your packing slip. This includes what you are returning, the reason for returning and if you want credit or an exchange. If you don't have your packing slip, write this information on a plain piece of paper. Be sure to include your order number. Put this inside your package.
2. Securely pack the item(s) to be returned in the original package or a sturdy box.
3. Return your package to: Fingerhut, 6250 Ridgewood Road, St. Cloud MN 56395. If there are any old shipping labels, stickers, bar codes, etc. on the outside box, please remove them.
4. Mailing Options:
   a. Post Office (it's a good idea to insure your package and get a receipt)
   b. FedEx (please do not use FedEx Air to return your package)

Refund (Return for credit)

Please allow 10-15 days for us to receive and process your return from the day you mail it back. Once your return is received and inspected by the fulfillment center, your refund will be processed, a credit will be automatically applied to your account and we will send you an email confirmation if we have your email address on-file. Sign in to your Fingerhut account to view your available credit and order status.

Damaged or Defective Items?

If you have an item that was damaged when your received it from us, please click here to contact us and we will make it right for you.

We want you to be happy when you buy from us, and you have 30 days to try products in your home! If, after 30 days you don't love it, you can return it. We will exchange your product or give you a refund for the cash price (less S/H), for most items recieved in new condition and returned within 30 days.

We can't take a return after 30 days unless we authorize it. (Contact us before you send it back.) If we accept your return after the 30-day home trial period, the amount credited may be prorated. This means you get a refund based on how long you have had the item and the condition it is in. Sorry, but returns will not be accepted for credit after 180 days. If you have any problems with a product, please check the manufacturer's warranty.

Also, please note:

• Music, movies, video games and software have to be returned unopened (factory sealed) Exchanges are for exact same item only.
• Computers, camcorders, digital cameras, electronic game systems, air conditioners, holiday decorations, heaters and generators have to be returned within the 30-day home trial period
• Products sold in sets must be returned as a set; we don't take back partial sets
• Personalized/customized products may be returned for credit if they are damaged or defective only. Exchanges are for the exact same item only, within 30 days of purchase
• Gift Cards cannot be returned.

Other restrictions may apply.
See our complete Return Policy for full details.

If you give us your email address, we'll send you an email when we send your order. This email will have your tracking information. You can also click on the Order Status link on the top of the page to see your orders and tracking information. Please note that we only send ship confirmation emails on items shipped from our warehouse. Dropshipped and Oversize items will not generate a ship confirmation email from us.

You'll get your first WebBank/Fingerhut Credit Account statement 30 to 45 days after making your first purchase.

Sign in to your Fingerhut.com account. Click on My Account. Under My Account, you will see My Credit Account with payment options.

1. Make a payment with your checking or savings account anytime online.
2. Sign up for Bill Pay with your bank. You'll need either your 10 digit customer number or your full 16 digit WebBank/Fingerhut Account Number.
3. Pay your bill in person with CheckFreePay. Click here for over 20,000 locations!
4. Chat with one of our customer service representatives to make a payment over the phone. (A fee of up to $5 may be applied to electronic payments.)
5. Mail a check or money order to: Fingerhut, PO Box 166 Newark, NJ 07101-0166.

If you have a Fingerhut.com account, sign-in with your Username and Password. Click My Account. You will see My Credit Account. Just click a link to see your balance on your Credit Account, pay your bill and more.

The Fingerhut Credit Account is offered to US residents by WebBank, a Utah-chartered industrial bank and FDIC member, located in Salt Lake City, Utah, who determines eligibility and qualifications for the terms of credit. Taxes, shipping and handling charges will be added to the cash price. The advertised price per month is the estimated initial monthly payment required to be made for a single item order. If you place a multiple item order or at any time your Account has multiple items on it, then please see the Payment Chart (See: "What will my monthly payment amount be?" below) for payment terms; the advertised price per month will not apply. The actual price per month includes interest and will vary depending on your account balance and other factors.

If you have a Fingerhut.com account,sign-in with your Username and Password. You can see your available credit and account balance on the My Account link. You will see an area on the My Account page labeled My Credit Account with links into your WebBank/Fingerhut Credit Account.

If you've created a Fingerhut.com Account, you can simply sign-in with your user name and password and navigate to the My Account page access your statement and take advantage of all the services Fingerhut.com offers.

If you've created a Fingerhut.com Account, you can simply sign-in with your user name and password and navigate to the My Account page. On this page there are links to your Credit Account that will allow you to see if your payment was received, your current balance, your available credit and more.

To update your phone number, Username, email, and other information, sign-in and click on the My Account link. You will see My Profile. Click on what you want to change. If you have questions or want to change anything else, just call customer service Monday through Friday, 8am to 8pm Central.

Yes! We use the latest tools to protect all your personal information that we store. But information sent over the Internet to any person or company is not 100% secure. That is why we never ask you to email us your social security number, for example.

We use your Social Security Number to check your credit history when we are looking at your application and other information. It also helps us to make sure that it's really you who is applying for credit.

The best way (to qualify for additional credit with us) is to make your payments on time - your WebBank/Fingerhut Credit Account is reviewed automatically several times a year. We'll let you know if you get a Credit Line Increase by email (and mail).

Yes, you can shop while we are looking at your application. When you check out, choose Fingerhut Pending Credit. If your application is approved (with enough credit to order what you picked out), your order will be shipped automatically. If we can't ship your order, we will let you know (by mail).

Your payment on your WebBank/Fingerhut Credit Account is due by the date listed on your statement. To see your statements, sign in to your Fingerhut.com account and click on My Account.

It's important to pay your bill on time. Fingerhut will charge you a late fee if your payment is late. We will also call you or send you a letter. You can make a payment online by clicking on the Make a Payment in the My Account area and using your checking or savings account. You can also talk to one of our representatives to make a payment over the phone. (There might be a fee for this service.) To mail a check or money order, send to: Fingerhut, PO Box 166, Newark, NJ 07101-0166.

Your minimum payment due is calculated on a sliding scale based on the balance due.

SafeLine Account Protection Plus is an optional benefit available with your WebBank/Fingerhut Credit Account. This program provides worry-free protection in the case of major life events, unpaid leave of absence, hospitalization, involuntary job loss, disability, or even death. SafeLine Plus will cover your current month's minimum payment on your account for up to twelve months if you're laid off or disabled, and up to three months if you are hospitalized, take an unpaid leave of absence from work or experience a major life event (subject to certain eligibility and coverage limitations). You may even be eligible to have your balance canceled for extended disability, unemployment or hospitalization. If eligible, in the event of your death, bankruptcy, or foreclosure, your outstanding account balance (up to the assigned credit line) will be waived. You pay for this coverage only when you have a balance on your statement, and you may cancel the coverage at any time. Refer to the SafeLine Account Protection Plus Plan Contract for full details, including eligibility requirements and coverage limitations.

If you are unemployed, self-employed or retired at this time, you would not be eligible for the Unemployment or Leave of Absence Benefits. However, if you chose to enroll, you could be eligible for other covered events under SafeLine® Account Protection Plus, such as, for disability preventing you from performing a daily acts of living as certified by your doctor, hospitalization, a change in your primary residence, and other major life events. In the event of death, bankruptcy, and foreclosure, your balance could be paid in full up to your available credit limit. Refer to the SafeLine Account Protection Plus Plan Contract for complete details, including eligibility requirements and coverage benefits. Note that SafeLine Account Protection Plus costs the same to you regardless of whether you are eligible for only some of the benefits. Review the Terms and Conditions carefully to determine whether you are eligible for coverage before purchasing SafeLine Account Protection Plus. Note that you may cancel your enrollment at any time.

SafeLine® Account Protection Plus is an optional benefit on your account and you may cancel at any time. You can cancel your coverage in two ways: first, by calling a Customer Service Representative at 1-800-208-2500 or, second, by writing to Customer Service, SafeLine Account Protection Plus Plan, 6250 Ridgewood Rd, St. Cloud, MN 56303. A customer service representative will be able to cancel your coverage, and if no benefits were paid, would be able to credit your account the current month's SafeLine fees.

SafeLine® Account Protection Plus is an optional benefit on your account and you may cancel at any time. You can cancel your coverage in two ways: first, by calling a Customer Service Representative at 1-800-208-2500 or, second, by writing to Customer Service, SafeLine Account Protection Plus Plan, 6250 Ridgewood Rd, St. Cloud, MN 56303. A customer service representative will be able to cancel your coverage, and if no benefits were paid, would be able to credit your account the current month's SafeLine fees. If you have contacted Fingerhut customer service and have been advised a credit will be issued to your account, please allow up to two billing cycles from the date of contact for the credit to appear on your statement. If two billing cycles have passed, please contact us by email at safelineservice@fingerhut.com or call us at 1- 800-208-2500 for further assistance.

You pay for this coverage only when you have a balance on your account, and you may cancel the coverage at any time. The cost is just $1.19 per month for every hundred dollars ($100) of your Fingerhut statement balance. If you do not have a balance on your statement, your SafeLine Plus coverage remains active.

It's easy. You can simply click on the "Yes, I want to enroll" option when reviewing your account information on the My Account page (click on the SafeLine link), when placing an order online - the SafeLine offer will be available during checkout, or when calling Fingerhut's order line at 1-800- 233-3588 from 8:00am to 8:00pm Monday through Friday, Central Time. You may enroll in this coverage at any time when you are a WebBank/ Fingerhut Credit Account customer in good standing. However, SafeLine is not currently available to customers in: AK, AS, FM, GU, MH, MP, PW or VI. Your choice whether to enroll or not will not affect any existing credit agreement with WebBank. Additional information may be required before a claim is paid. Please refer to the SafeLine Account Protection Plus Plan Contract regarding eligibility requirements, conditions, and coverage exclusions.

You may enroll in this coverage at any time when you are a WebBank/ Fingerhut Credit Account customer in good standing. However, SafeLine is not currently available to customers in: AK, AS, FM, GU, MH, MP, PW or VI. Your choice whether to enroll or not will not affect any existing credit agreement with WebBank. Additional information may be required before a claim is paid. Please refer to the SafeLine Account Protection Plus Plan Contract regarding eligibility requirements, conditions, and coverage exclusions.

When you enroll, you will receive a SafeLine Account Protection Plus Plan Contract with all the Terms and Conditions via e-mail or mail within 5-7 business days. You must be enrolled in SafeLine Account Protection Plus for at least one month prior to requesting the benefit activation due to hospitalization, unpaid leave of absence, major life event, or disability and at least three months prior to requesting the benefit activation due to unemployment or death (except in the event of accidental death which is covered during the first 90 days). Please refer to the SafeLine Account Protection Plus Plan Contract regarding eligibility requirements, conditions, and coverage exclusions.

The best place for an overview of SafeLine Plus benefits is the SafeLine Account Protection Plus Plan Contract which would have been mailed or emailed to you when you enrolled in the program. View the Contract online or speak to a Customer Service Representative at 1-800-208- 2500. You can initiate a benefit claim by printing out the Benefit Activation Application and returning a completed form, along with any required documentation, to us by e-mail at safelineservice@fingerhut.com, by fax at (320) 237-9160, or by regular mail at Customer Service, SafeLine Account Protection Plus Plan, 6250 Ridgewood Rd, St. Cloud, MN 56303. Upon receipt of your application, a customer service representative will review the claim and follow up with you regarding your benefit status.

The term "cover your current month's minimum payment" applies when your benefits are activated by a qualifying event and approved, like involuntary unemployment or having a disabling accident. This means that WebBank will credit the current month's minimum monthly payment of principal and interest due (referred to in the SafeLine Terms & Conditions as "Monthly Benefit Payment"), which does not include any past due or delinquent payments, on your Credit Account during the benefit activation period. You will not be required to make a payment on your Credit Account while your benefits are active. In addition, late, over limit, and SafeLine Account Protection Plus fees will not be assessed during a billing period in which benefits are active. Your account will be suspended, which means you will be unable to use your Credit Account while benefits are activated. Interest will continue to accrue on your outstanding balance, and during those billing periods no reports reflecting a deteriorating credit status with us will be sent to any credit reporting agency.

The best place for an overview of SafeLine Plus benefits is the SafeLine Account Protection Plus Plan Contract which would have been mailed or emailed to you when you enrolled in the program. View the Contract online or speak to a Customer Service Representative at 1-800-208- 2500. You can initiate a benefit claim by printing out the Benefit Activation Application and returning a completed form, along with any required documentation, to us by e-mail at safelineservice@fingerhut.com, by fax at (320) 237-9160, or by regular mail at Customer Service, SafeLine Account Protection Plus Plan, 6250 Ridgewood Rd, St. Cloud, MN 56303. Upon receipt of your application, a customer service representative will review the claim and follow up with you regarding your benefit status.

Deferral Periods: From time to time we may offer you periods when you are not required to make payments on your purchase; we call these "Deferral Periods"; Special rules apply to Deferral Periods: The date, amount and description of each purchase is identified on your Statement for the period when you make the purchase; each Statement contains a summary of all deferred purchases, including the unpaid principal balances, any accrued or assessed interest charges and the dates until which payments are deferred. The deferral plan offered to you is made at the sole discretion of Fingerhut on behalf of WebBank and cannot be changed by customer request.

A. No Payments Option: Monthly payments on the deferred purchase are not required during the Deferral Period. Interest will be assessed at the monthly periodic rate on your deferred purchase from the date of purchase. Interest assessed during the Deferral Period will be added to your deferred balance, regardless if you pay off your deferred balance before the expiration of the Deferral Period. The amount of your deferred purchase(s) is/are not considered when we calculate your minimum monthly payment. We do consider your deferred purchase(s) for purposes of determining your available credit.

B. No Payments and No Interest Option: Monthly payments on the deferred purchase are not required during the Deferral Period, but will be required when the Defferal Period ends. If you pay the entire deferred purchase in full on or before the last day of the Deferral Period, you pay no interest in connection with your deferred purchase. However, interest on the deferred purchase will be charged to your account at the monthly periodic rate in effect each month from the date of purchase if the deferred purchase balance is not paid in full by the last day of the Deferral Period. As of and after the expiration of the Deferral Period, the monthly periodic rate in effect according to your account terms will apply to the remaining unpaid balance of your deferred purchase. During the Deferral Period, the amount of your deferred purchase(s) is/are not considered when we calculate your minimum monthly payment. We do consider your deferred purchase(s) for purposes of determining your available credit.

C. No Interest Option: You must make minimum monthly payments on the deferred purchase during the Deferral Period. If you pay the entire deferred purchase in full on or before the last day of the Deferral Period, you pay no interest in connection with your deferred purchase. However, interest on the deferred purchase will be charged to your account at the monthly periodic rate in effect each month from the date of purchase if the deferred purchase balance is not paid in full by the last day of the Deferral Period. As of and after the expiration of the Deferral Period, the monthly periodic rate in effect according to your account terms will apply to the remaining unpaid balance of your deferred purchase. During the Deferral Period, we include your deferred purchase(s) when we calculate your minimum monthly payment and for purposes of determining your available credit.

Sign in to your Fingerhut.com account. Click on My Account. Under My Account, you will see My Credit Account with payment options.

• Make a payment with your checking or savings account anytime online.
• Pay your bill in person with CheckFreePay. Click here for over 20,000 locations!
• Chat with one of our customer service representatives to make a payment over the phone. (A fee of up to $5 may be applied to electronic payments.)
• Mail a check or money order to: Fingerhut, PO Box 166 Newark, NJ 07101-0166.

If you have a Fingerhut.com account, sign-in with your Username and Password and go to the My Account page. Click on View My eStatement in the My Credit Account area.

Yes, click on the Make a Payment link within My Account. You will be able to make your online payment quickly using your checking or savings account..

It's easy to set up automatic payments! When you use your bank's bill pay service, enter either your full 16 digit Fingerhut Account Number or your 10 digit Customer Number in the space where they ask for your Account Number. Set up your monthly payments and you don't have to worry about forgetting to make a payment!

Your full 16 digit Account Number can be found on your Fingerhut Credit Account Card that was sent to you when you first opened your Credit Account. (Call customer service if you need a reminder - 1-800-208-2500, 8:00am to 8:00pm Monday through Friday, Central Time.) Your bank's bill pay service may say that this Account Number can be found on your statement. For privacy we do not include your full 16 digit Account Number on your statement. Do not use the Account Number listed on your statement with Xs and the last four digits. We need all 16 digits to process your payments.

Your 10 digit Customer Number can be found on the bottom of your statement or on the back of your Fingerhut Catalogs in the upper left corner.

Yes, you can call 1-800-208-2500 and use Fingerhut's automated phone payment system to pay with your checking or savings account. (A fee of up to $5 may be applied to electronic payments.)

Be sure to write your 16 digit account number or 10 digit customer number on your check or money order and mail your payment here:

Fingerhut
P.O. Box 166
Newark, NJ 07101-0166

Fingerhut works with CheckFreePay to help you make your monthly payments quickly and easily! You can go to any CheckFreePay location and pay your monthly Fingerhut Statement.

CheckFreePay will even send the payment to Fingerhut directly! No more mailing a money order and wondering if your payment arrived on time. For locations near you, visit CheckFreePay.com

If you still wish to pay with a money order, please mail your payment to Fingerhut PO Box 166 Newark, NJ 07101-0166. Be sure to write your 16 digit account number or 10 digit customer number on your money order.

SafeLine Account Protection Plus has benefits available for our non-working or self-employed customers. For example, if you are not working or are self-employed and become disabled, you may be eligible for disability benefits if you are unable to perform the activities of daily living as certified by your doctor. Not to mention, several other benefits are available to customers regardless of their employment status such as: hospitalization, life event, moving and death coverage. The involuntary unemployment benefit however is not an available benefit if you are self-employed, retired, or working less than 30 hours a week. Refer to the SafeLine Account Protection Plus Plan Summary for complete details.

If you have forgotten your Username or Password please click the link called "Forgot Password?"If you still have trouble, please call customer service at 1-800-208-2500 Monday through Friday. 8am to 8pm Central Time for help.

If you do not remember the answers to your security questions, after several tries, you will be asked to reset them. Customer service cannot change your security questions, for your safety.

To change your user name or password, sign in using the Fingerhut.com user name and password you have now. Click on My Account on the top of the page. Then click on the Change My Email Address & Password on the My Account page. You'll be able to update your Fingerhut.com information.

Just click on SIGN IN at the top of any page on Fingerhut.com.

A Fingerhut.com account makes shopping fun and easy! You can check how much credit you have, track and/or view orders, personalize your account, sign up for and see online statements, and even pay your bill online.

You can also receive special deals, make changes to your address online, start a wish list, learn how to read your statement, tell us how you want us to contact you and much more!

Just click on SIGN IN on the top of any page. All you need is your Fingerhut customer number from the back of your catalog, a user name and Password. If you need help, please call Customer Service at 1-800-208-2500, Monday through Friday, 8am to 8pm Central Time.

Just click on Sign Out at the top of any page on Fingerhut.com.

If you give us your email address, we will send you an email when we send your order. This email will have your tracking information. You can also click on the Order Status link on the top of the page to see your orders and tracking information.

Sorry, no. For security, we ask for other information when you sign in. You can create a new account here.

We start filling your order as you check out, so we really can't cancel your order. But, if you make a mistake, click here to contact us, and we can try to stop the shipment.

Or, try our 30 day home trial, or say no to the shipment, (depending on the carrier and if you are home when your package is delivered).

If you decide to return your order, just follow the directions inside the package.

If you give us your email address, we'll send you an email when we send your order. This email will have your tracking information. You can also click on the Order Status link on the top of the page to see your orders and tracking information. Please note that we only send ship confirmation emails on items shipped from our warehouse. Dropshipped and Oversize items will not generate a ship confirmation email from us.

You can use a Fingerhut Gift Card to pay. When you get to Select Payment during checkout, you can choose up to two ways to pay. You'll see where to enter your gift card information.

To get your special offer, just type in the promo code on the payment page during checkout. If you forget to enter your promo code, click here to contact us.

Include your customer or order number in the e-mail, and the promo code. If we have questions, we'll let you know. It might take us 30 to 60 days to finish your request.

During checkout, you can use more than one type of payment. Choose from WebBank/Fingerhut Credit Account, Visa(R), MasterCard(R), Discover/NOVUS(R), American Express(R), or Fingerhut Gift Card.

One of the best things about ordering from Fingerhut is getting free stuff! When you shop online using Catalog Quick Order, enter your catalog code (if you have one) to get your free gift, (and any other promotions). You can also enter your Catalog Code during checkout. You can only get one free gift per order. Sorry, pre-approved credit and any deferred payment offers are only for the person listed on the catalog.

You have three easy choices!

1. Online - Shopping online on our website is fast, easy and fun! You can do it anytime, and you can see over 20,000 great products we sell! If you have a catalog, just click on Catalog Quick Order and follow the simple instructions. Or, choose Shop Catalog Online, to see our newest catalogs online.

When you shop online, when you easily add things to your cart, see the price per month, and more. Checking out is fast and we'll send you an email with your order details. Ready to start shopping now? Click here!

2. Phone - Our friendly representatives are here 24 hours a day, every day of the year. If you have questions while ordering online or have a catalog and want to talk to a person to order, please call us at 1-800-603-7052.

3. Mail - Fill out and sign the Order Form in your catalog, and drop it in the mail. If you don't have a catalog, pick out your items online, and send your order on a plain white piece of paper to: Fingerhut, PO Box 0230, St. Cloud MN 56372-0039. Please include your name, customer number (if you have one) your complete address, phone number, and payment information (check, money order, Fingerhut account number, credit card, debit card, or Fingerhut gift card). We'll call if we have questions.

Fingerhut sometimes works with other companies that have products or services that we think our customers might like. But, you will never be billed for something you do not order.

If you do order a product or service from these companies, they are billed to your Fingerhut Credit Account issued by WebBank; we do not fill these orders or run the programs. If you buy a product or service from these partner companies, you'll see the charge and the company name and phone number on your Fingerhut bill. Please call them if you have any questions about their programs.

This is legal information about sales tax. We do not collect sales or use taxes in all states. For states imposing sales of use taxes, your purchase is subject to tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it was made over the Internet. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. It is possible that you may be responsible for the payment of state sales/use taxes on your Fingerhut orders, even though we are not required to collect sales/use taxes from you. In these situations, our listing of $0.00 tax on the check-out screen does not mean that you are not responsible for the payment of taxes on the order. Rather, it means that we are not collecting sales/use tax at the time of order on your behalf. The responsibility to pay sales/use taxes is your responsibility as the purchaser. Details on how to file these returns may be found at the websites of your state's taxing authority.

If you live in Colorado, please read this information about sales tax. For Colorado purchasers, we may be required by Colorado law to provide you with an end-of-year summary of Colorado purchases in order to assist you in filing your tax returns. We may also be required by law to provide the Colorado Department of Revenue with a report of the total amount of all of your Colorado purchases at the end of the year. Additional information on your Colorado tax reporting obligations are available on the Colorado Department of Revenue website at http://www.colorado.gov.

If you live in Oklahoma, please read this information about sales tax. For Oklahoma purchasers, use taxes may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website at http://www.tax.ok.gov

Our Dependable Shipping program means we send out most orders within 10 business days. And some items even ship in as few as three days after you order! Monogramming and engraving might add a little extra time. Some large items, like furniture or products coming right from the manufacturer might take longer to ship. They also might have extra shipping and handling charges.

The Extended Home Trial Period is for all orders made between October 1st and December 24th. This program lets you exchange or refund purchases until January 31st. To return or exchange, the item must be in like-new condition and have all the original packaging and accessories.

To return the item, use the label from the packing slip. If you have opened music, movies, video games or software, you can only exchange them for the exact same item. You can't return them for credit or a refund after you've opened them.

After the Extended Home Trial Period, if you have any problems with a product, please check the manufacturer's warranty. If there isn't a warranty, please click here to contact us to talk about a return. If we accept a return after the Home Trial Period, the price may be prorated. This means you get a refund based on how long you have had the item and the condition it is in. Shipping and handling charges aren't refundable.

See our complete Return Policy below for all the details.

If you give us your email address, we'll send you an email when we send your order. This email will have your tracking information. You can also click on the Order Status link on the top of the page to see your orders and tracking information, if you are logged in.

Standard Return Policy

We will exchange your product or give you a refund for most items returned in new condition within 30 days after you bought it.

We can't take a return after 30 days unless we authorize it. (Contact us before you send it back.) If we accept your return after the 30-day home trial period, the amount may result in prorated. This means you get a refund based on how long you have had the item and the condition it is in. Sorry, but returns will not be accepted for credit after 180 days. If you have any problems with a product, please check the manufacturer's warranty.

Shipping and handling charges are non-refundable. Postage to return a product is paid by the customer.

Also, please note:

• Music, movies, video games and software have to be returned unopened (factory sealed). Exchanges are for exact same item only.
• Computers, camcorders, digital cameras, electronic game systems, air conditioners, holiday decorations, heaters and generators have to be returned within the 30- day home trial period.
• Products sold in sets must be returned as a set; we do not take back partial sets.
• Personalized/customized products may be returned for credit if they are damaged or defective only. Exchanges are for the exact same item only, within 30 days of purchase.
• Gift cards and perishable items cannot be returned.
• Other restrictions may apply.

To return an item, please use these directions:

1. Fill out the information on your packing slip. This includes what you are returning, the reason for returning and if you want credit or an exchange. If you don't have your packing slip, write this information on a plain piece of paper. Be sure to include your order number. Put this inside your package.
2. Securely pack the item(s) to be returned in the original package or a sturdy box.
3. Return your package to: Fingerhut, 6250 Ridgewood Road, St. Cloud MN 56395. If there are any old shipping labels, stickers, bar codes, etc. on the outside box, please remove them.
4. Mailing Options:
   a. Post Office (it's a good idea to insure your package and get a receipt)
   b. FedEx (please do not use FedEx Air to return your package)

Refund (Return for credit)

Please allow 10-15 days for us to receive and process your return from the day you mail it back. Once your return is received and inspected by the fulfillment center, your refund will be processed, a credit will be automatically applied to your account and we will send you an email confirmation if we have your email address on-file. Sign in to your Fingerhut account to view your available credit and order status.

Damaged or Defective Items?

If you have an item that was damaged when your received it from us, please click here to contact us and we will make it right for you.

Standard shipping means we send your order from our warehouse within 10 business days, often less than five! Express shipping means we ship your order from our warehouse within 5 business days or less. There is an extra fee of $9.95 per item for Express shipping and some restrictions apply. Some items are too large or too heavy for Express shipping. Items shipped directly from the manufacturer do not have Express shipping. Express shipping is only available for the 48 contiguous states.

Most products can, and we can Express ship to most addresses. We can't Express ship back orders, items that are too heavy or too big, or items shipped to you from the manufacturer. Express shipping is allowed within the 48 contiguous states, but not APO and FPO. If you're trying to Express ship a product that is not allowed, we'll let you know during checkout.

Standard shipping means we send your order from our warehouse within 10 business days, often less than five! Express shipping means we ship your order from our warehouse within 5 business days or less. There is an extra fee of $9.95 per item for Express shipping and some restrictions apply.

Products shipped to you from the manufacturer are known as "drop ship" items. When you order one of these items, we'll let you know the expected shipping date. Since we don't ship these items, we can't guarantee the shipping time. Drop ship items can't be sent using Express shipping.

You can place an order at any time! For orders shipped to an address outside the 48 contiguous states we add a $12.99 surcharge per order to help cover shipping costs. This includes AK, HI, US territories and APO/FOP addresses.

We are happy to ship to any United States Post Office address. This includes APO and FPO addresses. We just can't offer Express shipping to APO and FPO at this time.

Curbside delivery is offered for heavier items. You pay shipping and handling charges for delivery to the curb in front of your address. If you want the item carried into your house, please arrange it with the company delivering the item. Most of the time, the company will charge extra for this service.

We don't offer services like installing telephones, plumbing, etc. For installation, please call a local service or contact the manufacturer.

For your first order with us, Fingerhut customers who want to pay using Fingerhut Credit, the billing and shipping address need to match. This is for your safety and security. If you want to use your Visa, MasterCard, Discover or American Express, we can ship your order to another address, if you'd like. Just let us know.

View the Fingerhut FreshStart^® Issued By WebBank Representative Terms And Conditions here.

The Fingerhut FreshStart Account issued by WebBank is an installment credit program that can help shoppers in today's economy. If approved, you may make a 1-time purchase up to your assigned credit limit. You just make a $30 down payment before your order is shipped. The remaining balance is paid in monthly payments. If all payments are made on time and for the full amount you will be rewarded with a revolving WebBank/Fingerhut Credit Account

If you received a Fingerhut FreshStart^® catalog in the mail, you are automatically eligible to apply. You can apply and order online or call 1-800-440-2599. Our customer service representatives can help you with the credit application and ordering. Please have your catalog handy to complete your application and order.

The Fingerhut FreshStart^® Credit Account issued by WebBank is a one-time installment loan. This means your credit line may be used for one order only, so make the most of it! If all payments are made on time and for the full amount, you will be rewarded with a revolving WebBank/Fingerhut Credit Account.

The revolving WebBank/Fingerhut Credit Account is another great way to shop with low monthly payments. It lets you place as many orders as you would like on your account, up to your available credit.

View Terms and Conditions

Making your $30 down payment is easy! You can make your down payment online or by calling 1- 800-440-2599. Down payments can be made using a Visa or MasterCard debit card or by electronic withdrawal from your checking or savings account. These options are the fastest way to pay and receive your order sooner.

If you are not ready to make your $30 down payment when you place your order, our customer service phone representatives can help you schedule your down payment for a later date. Your order will ship when your down payment clears. Please call 1-800-440-2599 to schedule your down payment.

You can also mail a check or money order for your $30 down payment to P.O. Box 270. St. Cloud, MN 56372. If you choose to mail your payment, we must allow time for the payment to clear, which means your order could be delayed up to three (3) weeks. Please be sure to include your customer number on the check or money order. Your customer number can be found on the back of your catalog, highlighted in yellow.

The Fingerhut FreshStart Credit Account is a smart, easy and affordable way to get the items you want today while building your buying power with us. It lets you shop thousands of brand name, high quality products at affordable low monthly payments. Paying your low monthly payments in full and on time rewards you with a revolving WebBank/Fingerhut Credit Account.

Shop from the Fingerhut FreshStart catalog or shop our huge assortment of brand name, quality merchandise online at fingerhut.com. You can order online or by calling 1-800-440-2599. The total cash price of your order must be at least $50 and you can spend up to your assigned credit limit. Remember, your Fingerhut FreshStartCredit Account is for a 1-time order and you can spend up to your limit...take full advantage of your entire credit limit!

Your in-stock order will ship after your $30 down payment has cleared. Unlike layaway, the Fingerhut FreshStartCredit Account issued by WebBank delivers the merchandise you want, now! The time it takes for a down payment to clear will vary depending on how you paid. The fastest way to get your order is to pay with a Visa or MasterCard debit card or an electronic withdrawal from your checking or savings account.

Payment Type	Payment Clearing Timeframe*
Debit Card	2 days
Bank Withdrawal (Checking/Savings Account)	12 days
Paper Check	12 days
Money Order	2 days

*We will hold your order for the number of days listed above and then your order will be released for shipment (please allow up to 10 days from the end of the hold time for your order to be shipped).

Payment Type	Payment Clearing Timeframe*
Debit Card	2 days
Bank Withdrawal (Checking/Savings Account)	12 days
Paper Check	12 days
Money Order	2 days

*We will hold your order for the number of days listed above and then your order will be released for shipment (please allow up to 10 days from the end of the hold time for your order to be shipped).

For more information on Shipping, please see Shipping and Returns.

There are 4 ways to make a payment:

• Online: A fast way to make a payment is online at fingerhut.com. Sign in or register using the My Account link on the home page. Once there, you will see the My Credit Account section. Click on Make a Payment. You can make an electronic payment using your checking or savings account.
• Automated Phone System: Also fast and easy is calling Fingerhut's Automated Phone System at 1-800-208-2500. Electronic payments from your checking or savings account can be made 24 hours a day, 7 days a week.
• Customer Service Call: You can also call Customer Service at 1-800-208-2500 to make a payment over the phone between the hours of 8:00 am - 8:00 pm Central Time, Monday -Friday. You can make your payment electronically from your checking or savings account or your Visa or MasterCard debit card. There may be a processing fee related to these electronic payments.
• Mail: To mail a check or money order, send to: PO Box 166 Newark, NJ 07101-0166.

Make it easy by setting up recurring payments! Schedule all payments to be on time and paid in full, avoid late fees and make sure that you are rewarded with the revolving $200 Fingerhut Credit Account issued by WebBank. You can do this by calling Customer Service at 1-800-208-2500 or using your bank's Bill Pay service.

Checking your balance is easy. You can go to the fingerhut.com home page and sign in or register using the My Account link. Once there, you will see the My Credit Account section. Click on My Account Summary to see your balance. You can also check your balance by calling 1-800-208-2500 and using our Automated Phone System or asking to speak with a Customer Service Representative.

You can sign in or register for online viewing of your statement at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on My Account Summary to view your statement. You can also sign up to receive electronic statements. By doing this, each month when your statement is updated and ready for viewing, you will be sent an email with a secure link to sign in to My Account.

You will see your payments on your monthly statement. If you would like to know about payments before getting your statement, you can sign in or register at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on My Account Summary to view your payments. You can also confirm payments by calling 1-800-208-2500 and using our Automated Phone System or asking to speak with a Customer Service Representative.

To update your account information, please sign in or register online at the fingerhut.com home page using the My Account link. Once there, you will see the My Information section. Click on the Update My Information link. You can also call Customer Service at 1-800-208-2500, Monday through Friday, 8am to 8pm Central Time.

Your privacy is important to us. We take information security seriously at Fingerhut. We use proven tools and techniques to protect the security of your personal information. We strive to protect your personal information, but we cannot guarantee the security of all information you send to or from our websites. If you are sending us information about your Fingerhut account, please do not include any sensitive information in an email such as your Social Security Number or credit card number. We do our best to protect your privacy through the security implemented on our systems. See our Privacy Policy for more information.

Payment on your account is due by the date specified on your billing statement. To see your most recent statement, register or sign in at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on the My Account Summary link to see when your next payment is due. You can also call 1-800-208-2500 and use our Automated Phone System or ask to speak with a Customer Service Representative.

Your monthly payment will be based on your order amount plus shipping and handling, taxes and finance charges. The total amount (less the $30 down payment) will be split equally over the remaining monthly payments, and will be reflected on your monthly statements. You will receive an Installment Loan Agreement by regular mail, which will include the anticipated monthly payments for your purchase. You can also see your monthly payment amount online. Register or sign in at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on the My Account Summary link to see your upcoming payment amount.

Paying your monthly bills on time and in full guarantees your reward of a revolving WebBank/Fingerhut Credit Account with a $200 credit limit. Just one late payment means you will not receive the credit reward. Fingerhut will also charge you a late fee if your payment is not received by the due date. Any late fees you incur on your account will be added as a final payment up to one month after your final installment.

To make sure we get a payment on time, or faster, register or sign in at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on the Make a Payment link. You can easily make your payment with an electronic withdrawal from your checking or savings account. You can also call 1-800-208-2500 to talk with a Customer Service Representative. To mail a check or money order, send to: PO Box 166, Newark, NJ 07101-0166.

You are rewarded after you've shopped, ordered and paid off your Fingerhut FreshStart^® Credit Account issued by WebBank. Just make all your installment payments on time and in full and you will automatically be rewarded with a revolving $200 Fingerhut Credit Account issued by WebBank. It's a great way to build your buying power with us!

Remember, just one late payment means you will not get the credit reward.

Unfortunately, no. Any order that is over your assigned credit limit will not be approved. The total cash price of your order must be at least $50 and no more than the assigned credit limit for it to be processed. Down payment amounts cannot be more or less than $30.00 and cannot be added to your credit limit.

Yes, once you have received your order, you are welcome to pay off the balance at any time. There is no penalty and you can be rewarded with a revolving Fingerhut Credit Account issued by WebBank.

If you need to contact Customer Service for any reason, you can reach us by:

• Email: FingerhutFreshStart@fingerhut.com
• Mail: 6250 Ridgewood Road, St. Cloud, MN 56303
• Phone: 1-800-208-2500 Monday-Friday between the hours of 8:00 am-8:00 pm Central Time

Your privacy is important! We work hard to protect it. We follow the rules set by the Direct Marketing Association's Privacy Promise to American Consumers. It's pretty simple. We will not share or sell your information to other marketers (companies) if you ask us not to. If you ask us not to, we will not mail, call or email you marketing (advertising) offers.

We use the latest tools to protect all your personal information that we store. But information sent over the Internet to any person or company is not 100% secure. That is why we never ask you to email us your social security number, for example.

There's some other things you can do. It's important to keep all passwords in a safe place. Sign off your account when you are done checking it or shopping. That's really important, especially if you share a computer or use one in a public place, like a library.

Full disclosure of our Privacy Policy is available here

Just let us know by calling us at 1-800-208-2500 Monday - Friday, 8 a.m. - 8 p.m. Central Time. Or go to My Account and change your profile by unchecking the Opt-in box in the My Profile area. Or click here to contact us. Include your email address, full name, and tell us what you want us to do. This might be "no phone offers", "no mail offers," "no email offers", or "no sharing of information with partners". We're happy to do what you'd like.

When you see this on our website, it means that it meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB. We take the security of your information seriously!

To have a catalog mailed to you, you can click here to Request a Catalog and shop with Fingerhut Credit (if approved), a major credit card, debit card, money order or check.

Currently we do not offer an online catalog. You can sign up to receive an email when a new catalog is available by selecting the Request A Catalog link.

Yes! You can always order from any Fingerhut catalog. Type in your catalog number and the Item # into the box on the top of any page. Enter the catalog number from the back of your catalog. When you use your catalog number, you get all the promotions offered on the catalog, like free gifts, pre-approved credit, deferred payments, and more. These offers are only for the person named on the catalog.

Your catalog number is on the back cover of the catalog (below in yellow) and on the Order Blank in the middle of the catalog.

Your customer number is on the back cover of the catalog (below in yellow) and on the Order Blank in the middle of the catalog.

We mail catalogs to customers all year long. If you have been ordering from us and your account is current, you'll get catalogs from us!

Sure! You can order from any catalog. Use the catalog number on the back to order online or over the phone, or use the order blank in the middle of the catalog. However, any pre-approved credit and deferred payments are only for the person named on the catalog.

Not forever, but for 90 days. In the rare event of a printing error, Fingerhut has the right to correct and change price.

Yes. By keeping your balance low and making your payments on time, you could get special offers for deferred (buy now, pay later) billing and more! Plus, you'll be building your buying power with us, and could even get higher credit limits.

By shopping with us and making your payments on time, you'll keep getting our great catalogs with exciting new items and great deals!

Yes! As long as your payments are up-to-date, you can buy flowers, magazine subscriptions, and even insurance with your Fingerhut Credit Account on our website! We'll add these items right to your Fingerhut Credit Account. Our partner offers can be found on the right column of the My Account page!

Most companies that give credit add the interest daily, so the longer you wait to pay, the more you pay. Plus, late payments can lead to late fees, higher interest, as well as poor reporting on your credit history. For these reasons, late payments can make a huge difference to your credit report.

Yes, it will really impact you in bad ways. By not managing your credit, you'll most likely get poor terms (higher APR's, higher minimum monthly payments, lower credit limit amounts, etc) and you'll end up paying more than other people with better credit. This is because the lender is taking on a greater risk due to your bad payment history.

First off, you should and we do! Then, anyone who might offer you a job or loan you money for a car, student loan, mortgage, or decide what you'll pay for rent and insurance. They all look at your credit.

Consider these facts. Late payments are reported to the credit bureau each month; "charged off accounts" stay on your credit bureau report for 7 years; and bankruptcy stays on your report for 10 years! So remember to always make your payments on time to avoid negative information on your credit record.

A credit score is a math score that looks at many types of information in your credit file. A credit score is used by a lender to help decide whether you should get a certain credit card, loan, or service. Most credit scores help figure out how risky it is to lend a person money or give them a service - or, how likely the person will make payments on time. Usually, the higher the score, the less risk.

You can get a free copy of your credit report each year from each of the three credit bureaus. Go to www.annualcreditreport.com or call 1-877-322-8228. Or contact one the of the nationwide consumer credit reporting bureaus: Equifax - www.equifax.com or 1-800-685-1111 Experian - www.experian.com or 1-888-397-3742 TransUnion - www.transunion.com or 1-800-888-4213

The government has a free website: Federal Trade Commission Identity Theft Center at www.ftc.gov/bcp/edu/microsites/idtheft.

A debt-to-income ratio is one way to measure how financially stable you are. You divide monthly minimum debt payments (excluding mortgage or rent payments) by monthly gross income. Your monthly gross income is what you make before taxes and anything else are taken out.

For example, if you had gross monthly income of $2,000 and are making minimum payments of $725 on loans and credit cards, you'll have a debt-to-income ratio of 36 percent ($725 / $2000 = .36). Your Monthly Gross Income is your income before taxes or other deductions. Here are some tips to help you remember all your income:

• If you're paid every other week, take one paycheck times 2.17 to figure out monthly income
• Regular income from spousal support and child support can be counted as income
• Include averages of bonuses, commissions and tips
• Don't forget dividends and interest earnings
• Include other income such as government benefits and/or assistance

Your TOTAL monthly debt payments include your current minimum payments on all your credit cards and loans (include mortgage or rent). When adding this number include:

• Car payments
• Installment loan payments on furniture and appliances
• Bank and credit union loans
• Student loans
• Other loans and credit lines
• All credit cards
• Medical care and doctor bills

The lower your debt-to-income ratio, the better off you are. A good debt-to-income ratio is less than 36 percent. If it's higher 36 percent, you should think about making some changes for a better financial situation.

It's important to watch how much debt you have. Knowing your ratio will help you make good decisions about buying with credit. Keeping your debt-to-income ratio less than 36 percent can help you avoid some major credit problems. Also, if your ratio is high, it can be hard to get credit in emergencies.

Your payment on your WebBank/Fingerhut Credit Account is due by the date listed on your statement. To see your statements, sign in to your Fingerhut.com account and click on My Account.

It's important to pay your bill on time. Fingerhut will charge you a late fee if your payment is late. We will also call you or send you a letter.

You can make a payment online by clicking on the Credit Account link and using your checking or savings account.

You can also talk to one of our representatives to make a payment over the phone 1-800-208-2500. (There might be a fee for this service.)

To mail a check or money order, send to: Fingerhut, PO Box 166, Newark, NJ 07101-0166

Yes, you are able to set up automatic payments on your Bank Credit/Debit Card or automatic withdrawals on your checking or savings account. You can schedule the date and the amount (minimum payment, fixed amount or the entire balance). Call 1-800-208-2500 Monday - Friday, 8 a.m. - 8 p.m. Central Time to set up automatic payments.

We know that sometimes a due date just may not work out for you. Call us to talk about setting a new date. 1-800-208-2500 Monday - Friday, 8 a.m. - 8 p.m. Central Time.

If you pay your balance off every month, you'll be in great shape! If you can't pay off your whole balance, paying more than your minimum due will lower your interest charges.

You can make payments online at fingerhut.com or call 1-800-208-2500 Monday - Friday, 8 a.m. - 8 p.m. Central Time and pay over the phone. There is a fee for these phone payments, but the fee is still small compared to a late payment!

First of all, you know how much you can spend. And most people who buy on credit make their payments. It's always a good idea to keep your balances as small as possible and not "max out" your credit line.

If losing your job would keep you from making payments you should sign up for our SafeLine Account Protection. With SafeLine, if you involuntarily lose your job, or are disabled, we'll freeze your WebBank/Fingerhut Credit Account for up to six months. SafeLine also protects your family by paying your outstanding balance in full should you die. Just call us at 1-800-603-7052 to sign up for SafeLine or learn more.

Many of our products are covered by the manufacturer for different periods of time. If your purchase is covered by a warranty, the information will arrive with your product along with manufacturer contact information.

If available, you can get a complete manufacturer's warranty before you buy. To request this information, tell us the product name and product code and send to:

Fingerhut
6250 Ridgewood Road
St. Cloud, MN 56303

On many products, yes! You can protect your purchase and add to your peace of mind with a Fingerhut Extended Warranty. After the manufacturer warranty expires, if your product fails for any covered reason we cover parts and labor or will replace your product at no extra cost.

Our Extended Warranty includes:

• Full Fingerhut Coverage for Parts and Labor.
• Extends any Manufacturer's Warranty.
• No deductibles. No hidden charges.
• A great value as low as $1.99 a month.

To purchase an Extended Warranty, simply call Customer Service Monday through Friday, 8am to 8pm Central Time.

Extended warranties are not available in Puerto Rico, Virgin Islands, Guam, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands or Palau.

Dear Valued Customer,

Fingerhut is very concerned about the safety and well being of our customers and their families. We intend to always treat our customers with courtesy and respect. The customer relationship is a very important part of our business.

We strive to provide our customers with products that meet or exceed our quality standards, and your expectations. Our quality and safety standards comply with applicable domestic safety laws, and we expect our suppliers to comply with those same laws. On rare occasions, our suppliers may discover a product safety concern after an item has already shipped to our customers. When this happens, our Fingerhut Quality Assurance team will work closely with our suppliers and the U.S. Consumer Product Safety Commission to make sure our customers are notified about product recalls. We have made this section of our web site available to customers to ensure that you have all of the most up to date information about recalls that may affect our customers.

For more information about product recalls and safety information, please visit this U.S. Government Web site: www.recalls.gov, or call our Fingerhut Customer Service department at 1-800-208-2500.

Your satisfaction is important to us, and we thank you for your business. We understand the trust you place in us, and want you to know that we are doing everything we can to continue to provide a great shopping experience with high quality products.

Sincerely,
Fingerhut

Recall Notices:

Optimus Recalls Portable Electric Heaters Due to Fire Hazard

Haier America Expands Recall of Chest Freezers Due to Fire Hazard

Range Rider Ride-on Toy Cars

Mr. Coffee Single Cup Brewers Recalled by JCS Due to Burn Hazard

Troxel Flexible Flyer Swing Sets Recall

Twist'n Sparkle Beverage Carbonation System Recall

Tone World International Recliner Chair Recall

Tassimo Single-Cup Coffee Makers Recall

Perfect Pullup Recall

Burlington Basket Bassinet Recall

Graco Recalls Quattro^TM and MetroLite^TM Strollers Due to Risk of Entrapment and Strangulation

Bravo Sports Recalls Trampolines Due to Fall Hazard

Fisher-Price Trikes

Fisher-Price High Chairs

Fisher-Price Infant Toys

Step2® Recalls Children's Transportation Station Toys Due to Choking Hazard

Wire Feed Welders Recalled by Star Asia USA Due to Burn Hazard

Hoover Recalls Upright Vacuum Cleaners Due to Fire and Shock Hazards

Step2® Recalls to Repair Riding Toys Due to Risk of Injury

Graco Harmony^TM High Chairs Recall

Graco Strollers Recall

Rifle Crossbow Recalled by Master Cutlery

Roman and Roll Up Blinds Recall

Stork Craft Crib Recall

Coby Electronics Portable DVD/CD/MP3 Players

Handy Switch, Wireless Light Switch

Black & Decker Coffeemakers

Recall Simplicity Bassinet

Recall Little Tikes^TM Recalls Children's Toy Workshop

Recall H2O Steam Mop 2009

Recall Simplicity Dropside Crib 2009

Evenflo Envision High Chair Recall

Evenflo ExerSaucer Recall

Stork Craft Crib Recall

Stork Craft Crib Recall

Chef's Mark 15 Piece Cookware

Delta Enterprise Missing Safety Pegs

Delta Enterprise Spring Peg Failure

Fingerhut Recalls Simplicity Drop-side Cribs Due To Strangulation Hazard

Fingerhut Recalls Simplicity Bassinets Due To Strangulation Hazard

Fingerhut Recalls Master Craft® Pressure Washers Due to Fire Hazard

About 1 Million Simplicity Cribs Recalled Due To Failures Resulting in Infant Deaths

1-800-208-2500		To place an order
Monday - Friday, 8 a.m. - 8 p.m. Central Time		For English: 1-800-603-7052
Online: Contact Us		24 hours a day, 7 days a week
Fingerhut Customer Service		En espanol: 1-800-556-3208
6250 Ridgewood Rd		7 dias a la semana, 8 a.m. - 10 p.m. Hora central
St. Cloud, MN 56303

If you return any item that is discounted as part of a purchase with purchase promotion, you will be credited for the item, less any discounts received.

Everyone always wants to know how fast their return will be credited to their account. A general rule of thumb is to allow 10 - 15 days to receive your return credit from the day you put it in the mail. This gives your return time to make its way back to us and for us to process and credit your account. You can also simply sign into your Fingerhut account to view your available balance and see if your return credit appears.

Unfortunately, we don't repackage items before shipping. To be safe, you might want to ship the order to a different address to prevent a surprise from being spoiled.

Due to the fact that we have not yet developed and/or configured Fingerhut.com for mobile devices, it is possible that the site will not function properly when visited on certain mobile devices. Please note that we plan to launch a mobile version of Fingerhut.com sometime in 2012. Until then, we suggest making payments from a desktop or laptop computer.

The Fingerhut Mobile site is designed specifically for your mobile device. It makes it easier and faster to shop and access your account on a smartphone.

Open your Internet browser on your mobile device and go to fingerhut.com. You will be automatically directed to the mobile version of the site.

Most features you see on the regular fingerhut.com site are available on the mobile site. You can shop, place an order, check your account info or make a payment - all quickly and securely from your smartphone.

Yes, you can feel confident all transactions on the Fingerhut Mobile site are safe and secure. Shop, order and make payments from your mobile device without any worries. Your information is protected.

Yes. You can access the mobile site at fingerhut.com from almost any smartphone.

Stay tuned! In the coming months, we'll launch an SMS text alert service where customers can choose to get updates about their orders and payments on their cell phones.

Please contact your mobile service provider to report your phone lost or stolen and then contact Fingerhut customer service. We'll work with you to make sure your account stays secure.

If you have a smartphone, you can download a barcode scanner through your app store to scan the Fingerhut barcode/QR code for special offers!

Most smartphones including iPhone, Android and Blackberry are able to access the Fingerhut mobile site.

The Fingerhut FreshStart® Credit Account issued by WebBank is a 3-step installment credit program that can help shoppers build buying power with us. First, if approved, you make a 1-time purchase up to your credit limit. Then make a $30 down payment and your order is shipped. Finally, pay off the balance in several easy monthly payments. Make your payments on time and for the full amount, and you will be rewarded with a revolving WebBank/Fingerhut Credit Account. This account will have a higher credit limit and no down payments!

If you received a Fingerhut FreshStart® catalog in the mail, you can apply. You can apply and order online or call 1-800- 556-3208. Our customer service representatives can help you with the credit application and ordering. Please have your catalog handy to complete your application and order.

The Fingerhut FreshStart® Credit Account issued by WebBank is a one-time installment loan. This means your credit account may be used for one order. If all payments are made on time and for the full amount, you may be rewarded with a revolving WebBank/Fingerhut Credit Account with a higher credit limit and no down payment.

The revolving WebBank/Fingerhut Credit Account is another great way to shop with low monthly payments. It lets you place as many orders as you would like on your account, up to your available credit.

View Terms and Conditions

Making your $30 down payment is easy! You can make your down payment online or by calling 1-800-208-2500. Down payments can be made using a Visa or MasterCard debit card or by electronic withdrawal from your checking or savings account. These options are the fastest way to pay and receive your order sooner.

If you are not ready to make your $30 down payment when you place your order, you can schedule your down payment for a later date at fingerhut.com/FreshStart or by calling 1-800-440-2599.

You can also mail a check or money order for your $30 down payment to P.O. Box 270. St. Cloud, MN 56372. Please be sure to include your customer number on the check or money order. Your customer number can be found on the back of your catalog, highlighted in yellow.

Your order will ship when your down payment clears. Down payment clearing times are:
Debit Card or Money Order: 1 day
Electronic Withdrawal or Paper Check: 10 days

We will hold your order for the number of days listed above and then your order will be released for shipment (please allow up to 10 days from the end of the hold time for your order to be shipped).

The Fingerhut FreshStart® Credit Account is a smart, easy and affordable way to get the items you want today while building your buying power with us. It lets you shop thousands of brand name, high quality products at affordable low monthly payments. Paying your low monthly payments in full and on time may reward you with a revolving WebBank/Fingerhut Credit Account with a higher credit limit and no down payments.

Shop from the Fingerhut FreshStart® catalog or shop brand name, quality merchandise online at fingerhut.com. You can order online or by calling 1-800-556-3208. The total price of your order must be at least $50 and you can spend up to your credit limit (including shipping and handling). Remember, your Fingerhut FreshStart® Credit Account is for a one-time order and you can spend up to your limit...take full advantage of your entire credit limit!

Your in-stock order will ship after your $30 down payment has cleared. Unlike layaway, the Fingerhut FreshStart® Credit Account issued by WebBank delivers the merchandise you want, now! The time it takes for a down payment to clear will vary depending on how you paid. The fastest way to get your order is to pay with a Visa or MasterCard debit card or an electronic withdrawal from your checking or savings account.

Your order will ship when your down payment clears. Down payment clearing times are:
Debit Card or Money Order: 1 day
Electronic Withdrawal or Paper Check: 10 days

Please allow up to 10 days from the end of the hold time for your order to be shipped.

For more information on Shipping, please see Shipping and Returns.

There are 4 ways to make a payment:

Online: A fast way to make a payment is online at fingerhut.com. Sign in or register using the My Account link on the home page. Once there, you will see the My Credit Account section. Click on Make a Payment. You can make an electronic payment using your checking or savings account.

Automated Phone System: Also fast and easy is calling Fingerhut's Automated Phone System at 1-800-208-2500. Electronic payments from your checking or savings account can be made 24 hours a day, 7 days a week.

Customer Service Call: You can also call Customer Service at 1-800-208-2500 to make a payment over the phone between the hours of 8:00 am - 8:00 pm Central Time, Monday -Friday. You can make your payment electronically from your checking or savings account or your Visa or MasterCard debit card. There may be a processing fee related to these electronic payments.

Mail: To mail a check or money order, send to: PO Box 166 Newark, NJ 07101- 0166.

Checking your balance is easy. You can go to the fingerhut.com home page and sign in or register using the My Account link. Once there, you will see the My Credit Account section. Click on My Account Summary to see your balance. You can also check your balance by calling 1-800-208-2500 and using our Automated Phone System or asking to speak with a Customer Service Representative.

You can sign in or register for online viewing of your statement at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on My Account Summary to view your statement. You can also sign up to receive electronic statements. By doing this, each month when your statement is updated and ready for viewing, you will be sent an email with a secure link to sign in to My Account.

You will see your payments on your monthly statement. If you would like to know about payments before getting your statement, you can sign in or register at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on My Account Summary to view your payments. You can also confirm payments by calling 1-800-208-2500 and using our Automated Phone System or asking to speak with a Customer Service Representative.

To update your account information, please sign in or register online at the fingerhut.com home page using the My Account link. Once there, you will see the My Information section. Click on the Update My Information link. You can also call Customer Service at 1-800-208-2500, Monday through Friday, 8am to 8pm Central Time.

Your privacy is important to us. We take information security seriously at Fingerhut. We use proven tools and techniques to protect the security of your personal information. We strive to protect your personal information, but we cannot guarantee the security of all information you send to or from our websites. If you are sending us information about your Fingerhut account, please do not include any sensitive information in an email such as your Social Security number or credit card number. We do our best to protect your privacy through the security implemented on our systems. See our Privacy Policy for more information.

Payment on your account is due by the date specified on your billing statement. To see your most recent statement, register or sign in at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on the My Account Summary link to see when your next payment is due. You can also call 1-800-208-2500 and use our Automated Phone System or ask to speak with a Customer Service Representative.

Your monthly payment will be based on your order amount plus shipping and handling, taxes and finance charges. The total amount (less the $30 down payment) will be split equally over the remaining monthly payments, and will be reflected on your monthly statements. You will receive an Installment Loan Agreement by regular mail, which will include the anticipated monthly payments for your purchase. You can also see your monthly payment amount online. Register or sign in at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on the My Account Summary link to see your upcoming payment amount.

Paying your monthly bills on time and in full guarantees your reward of a revolving WebBank/Fingerhut Credit Account . Just one late payment means you will not receive the credit reward. Fingerhut will also charge you a late fee if your payment is not received by the due date. Any late fees you incur on your account will be added as a final payment up to one month after your final installment.

To make sure we get a payment on time, or faster, register or sign in at the fingerhut.com home page using the My Account link. Once there, you will see the My Credit Account section. Click on the Make a Payment link. You can easily make your payment with an electronic withdrawal from your checking or savings account. You can also call 1-800-208-2500 to talk with a Customer Service Representative. To mail a check or money order, send to: PO Box 166, Newark, NJ 07101-0166.

You are rewarded after you've shopped, ordered and paid off your Fingerhut FreshStart® Credit Account issued by WebBank. Just make all your installment payments on time and in full and you may be rewarded with a revolving WebBank/Fingerhut Credit Account . It's a great way to build your buying power with us!

Remember, just one late payment means you will not get the credit reward.

Unfortunately, no. Any order that is over your assigned credit limit will not be approved. The total cash price of your order must be at least $50 and no more than the assigned credit limit for it to be processed. Down payment amounts cannot be more or less than $30.00 and cannot be added to your credit limit.

Yes, once you have received your order, you are welcome to pay off the balance at any time. There is no penalty and you may be rewarded with a revolving Fingerhut Credit Account issued by WebBank.

If you need to contact Customer Service for any reason, you can reach us by:

Email: FingerhutFreshStart@fingerhut.com
Mail: 6250 Ridgewood Road, St. Cloud, MN 56303
Phone: 1-800-208-2500 Monday-Friday between the hours of 8:00 am-8:00 pm Central Time

Fingerhut Choice Plus is a program offered to select customers to reward them with great ways to save money and be more confident when purchasing from Fingerhut. Membership includes free standard shipping, an extended return period, free return shipping regardless of reason, and price protection. It also gives members quarterly exclusive emails with promotions and sneak-peeks on new items and great deals.
To review the Terms and conditions of membership, click here.

You can call customer service at 800-233-3588 or go to www.fingerhut.com/FCP to enroll. Enrollment in the program is optional.

The cost is $59.00 for a one-year membership in Fingerhut Choice Plus.

No activation is necessary! Your benefits begin immediately with purchase. Just add it to your cart and your standard shipping will be free when you check out!

Any time you place an order, all the benefits of Fingerhut Choice Plus will be automatically applied when you provide your customer number. That's free standard shipping for every order without having to remember a promo code or mentioning that you're a member. It's that easy!
To review the Terms and conditions of membership, click here.

Have our customer service representatives send you a free return shipping label, call 855-218-9451. Once you've got the label, put it on your package and drop it in the mail. We pay the return shipping cost and will process your return in accordance with our return policy.
For more information, see Fingerhut Choice Plus Membership Full Terms and Conditions.

Just return any item you purchased while you are a Fingerhut Choice Plus member. If it's within 60 days of purchase, we'll take it back with no restocking fees. Remember to call customer service to get a free return shipping label. Just call 855-218-9451, and our representatives will send you a shipping label right away!

For more information, see Fingerhut Choice Plus Membership Full Terms and Conditions.

If within one year of purchasing an item from Fingerhut, you find the same item being offered by Fingerhut at a lower price, just call 855-218-9451 and a customer service representative will be able to help you. They will ask you for information related to the item (like order date, item number, etc.) to help them find the item and retail price you originally paid. Once they have verified that the item is being offered by Fingerhut at a lower price, they will credit your account for the difference. Please remember that the credit will be limited to the difference between the actual cost of the item (excluding taxes, storage, shipping, and handling costs) and the advertised lower price. Price reduction due to: Clearance; promotional codes; Buy and Save promotions; or for items returned to Fingerhut; or for items purchased before becoming a member of Fingerhut Choice Plus are not eligible for the price guarantee.
To review the Terms and conditions of membership, click here.

As a member, you'll get exclusive emails once every 3 months. Each email will give you access to special promotions or sneak-peeks on new items! Make sure you give us your email address so you'll get in on these great "extras"!

Fingerhut Choice Plus is an optional program offered to customers to reward them with great ways to save money and be more confident when purchasing from Fingerhut. The club offers free standard shipping, an extended return period (60-day home trial), free return shipping regardless of reason, and price protection. The cost of the membership is $59.00 for a one year membership in Fingerhut Choice Plus.

Call customer service at 855-218-9451. Representatives can answer any questions you have or help you cancel your membership. If you cancel during the first 30 days of membership, you are eligible for a full refund of the membership fee. Cancelations after 30 days will be eligible for a refund on a prorated basis based on the number of months remaining in your annual membership term.
To review the Terms and conditions of membership, click here.

Fingerhut Credit Account holders are able to take advantage of this optional SafeLine® Account Protection Plus Plan from WebBank. This program provides protection in the case of hospitalization, major life events, unpaid leave of absence, involuntary job loss, disability, or even death. Refer to the SafeLine Account Protection Plus Plan Contract for complete details, including eligibility requirements and coverage benefits or limitations. You may have elected to enroll in this program when you applied for your Fingerhut Credit Account issued by WebBank or through communications via the My Account page, your statements, or while you were ordering. You may cancel at any time.

Fingerhut Credit Account holders are able to take advantage of this optional SafeLine® Account Protection Plus Plan from WebBank. This program provides protection in the case of hospitalization, major life events, unpaid leave of absence, involuntary job loss, disability, or even death. Refer to the SafeLine Account Protection Plus Plan Contract for complete details, including eligibility requirements and coverage benefits or limitations. You may have elected to enroll in this program when you applied for your Fingerhut Credit Account issued by WebBank or through communications via the My Account page, your statements, or while you were ordering. You may cancel at any time.

Oops, sorry about that! Let us make it right. You can use the pre-paid return label you may have received in your package. If you have any specific questions, contact Customer Service to help with your return.

Please visit the Returns Center in the My Account area of Fingerhut.com to print a new return label or contact Customer Service.

Note: Pre-paid return labels are not available for truck-ship items, oversized items or Fingerhut FreshStart accounts. For these circumstances, please contact Customer Service to help with your return.

If you don't have your packing slip, you can create your own. Write down your order number and specify if you would like a return credit or if you would like an exchange for a different item. Put this information inside of your box. Mail the box to: Fingerhut, 6250 Ridgewood Road, St. Cloud, MN 56395.

No problem!

1. To print a packing slip: visit the Returns Center in the My Account area of Fingerhut.com. Select the order and the items you would like to return and hit the Print Label button. A packing slip will be included in your print outs.
2. To create your own packing slip: write down your order number and specify if you would like a return credit or if you would like an exchange for a different item. Put this information inside of your box. Mail the box to: Fingerhut, 6250 Ridgewood Road, St. Cloud, MN 56395.

For more detailed information on returns see our Return Policy.

The return fee is based on how much your package weighs. There are separate rate charts for our USPS partner and FedEx. The rate charts are published on your packing slip and in the body of the email or letter that was sent with the label. There is a separate rate chart if you live outside the 48 contiguous states.

You are using the Smart Label and you live within the 48 contiguous states:

You are using the Smart Label and you live outside the 48 contiguous states:

You are using the FedEx Ground label:

For more information, view the full Return Policy.

Once your return has been scanned by the shipper, you can simply visit the shipper's website and enter in your tracking number.

If you received a Smart Label, go to http://www.tracking.smartlabel.com/ and enter your tracking number.

If you received a FedEx label, go to http://www.fedex.com/us/ and enter your tracking number.

It typically takes 10 days, from the time you mail your item to us to receive it and credit your account. If you provided us with your email address, we will email you when your account has been credited.

Please visit the Returns Center in the My Account section of Fingerhut.com. We will note the credit amount and the date once your return has been processed.

Note that it typically takes 10 days, from the time you mail your item to us to receive it and credit your account. If you provided us with your email address, we will email you when your account has been credited.